Skip to content
Money online

How pay by bank works

Pay by bank moves money straight from your account to the seller's, with your banking app doing the approving.

Money online2 min read

atm — illustration for “How pay by bank works”
Photo: Gas station payment machine (30045147038) — Eric Fischer, CC BY 2.0 (Wikimedia Commons)
On this page
  1. What happens at checkout
  2. Why merchants push it
  3. The protection question

Pay by bank moves money straight from your account to the seller's, with your banking app doing the approving. No card number is typed, nothing is stored by the shop, and the transfer normally arrives in seconds. What it gains in directness it loses in the safety net that cards carry.

What happens at checkout

You pick your bank from a list, the site hands you to the bank's own app or website, and you approve a payment that is already filled in with the amount and the recipient. Authentication happens in the bank — a fingerprint, a face scan or a passcode — and you are returned to the shop with the payment made.

The link between the two is an open banking connection: a regulated provider, authorised as a payment initiation service, asks your bank to make the transfer on your instruction. It never holds the money and it cannot take a second payment without a new approval, because the mandate covers exactly the one you saw on the screen.

Why merchants push it

Cost and speed. A card payment carries interchange and scheme fees and settles days later; an account-to-account transfer on an instant scheme costs a fraction of that and lands immediately. There is also nothing for the merchant to store, which removes most of the security obligations attached to handling card data.

Those advantages are why the option now appears on utility bills, government portals, marketplaces and increasingly at ordinary online checkouts, most visibly in the United Kingdom and across the European Union, where instant transfer schemes cover almost every bank.

The protection question

This is the part to weigh. A card payment can be reversed through chargeback if the goods never arrive; a bank transfer generally cannot. The money has left your account and getting it back depends on the seller returning it — a refund, paid at the seller's pace, by the same route.

Fraud is treated differently from disappointment. Where a payment was made because someone deceived you, reimbursement rules now apply in some countries, notably the United Kingdom's rules on authorised push payment fraud. They cover deception, not a seller who simply fails to deliver.

In practice: pay by bank is a good choice for bills, for accounts you top up, and for large companies you already trust, where the saving and the speed are real and the risk of non-delivery is negligible. For an unfamiliar shop or anything that ships later, the card remains worth its fee.

More from Money online

All stories